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THE CHASE ULTIMATE REWARDS DEBIT CARD PROGRAM. OR LACK THEREOF. So today I get something in the mail from Chase Bank. The envelope said that there was something going on with my ultimate rewards debit card program, so I opened it. Reading through the one-page letter, they were making it clear that the Ultimate Rewards…
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THE CUSTOMER SERVICE CHRONICLES
By Tony Pucca, Self Consumer Advocate of the World. We have about ex-number of hours in our lives. I think the exact number for someone that lives to the age of 75 is about (place exact number here.) For the past two years, I’ve realized that I spent many of those hours per week on the phone with various companies, corporations, conglomerates, and creditors trying to do the simple thing that once built America into the business giant of the world: Getting an honest, worthwhile service or product for an honest dollar paid. If you haven’t been in a coma or stuck in a Turkish prison for the past 20 years or so, you’ll know the concept of a fair deal has been getting more and more extinct every day. Nowadays, it’s not so much a matter of fighting to get a fair deal as much as it is fighting…
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Lift tickets. Don’t know if you noticed on the head of a small online ski group. I started it on meet up.com several years ago, and it grew to about 250 people. Then I started charging membership dues because I realized I should be paying for meet ups web feed out of pocket. So I…