Posts by Tony Pucca

BAR KEEPERS FRIEND when I got some new Calphalon pans (actually warranty replacements) a few months ago, they all seem to come with a little pushy package inside. A small envelope filled with a powdery substance, claiming to be this cleaner called Bar Keeper’s Friend. Calphalon was including it as a sample in all their…

THE CHASE ULTIMATE REWARDS DEBIT CARD PROGRAM. OR LACK THEREOF. So today I get something in the mail from Chase Bank. The envelope said that there was something going on with my ultimate rewards debit card program, so I opened it. Reading through the one-page letter, they were making it clear that the Ultimate Rewards…

From:  tntpucca@mindspring.com Date: March 23, 2011 5:18:53 PM EDT To:  tony@tonypucca.com So I’ve seen Chase bank has a new ploy. Once you walk in instead of allowing you to go to a teller, seems like they want you to go to the desk to speak a live person/banker. I walked in just simply looking to…

Chapter hundred and 43 in the customer service cannot Chronicles. Also titled consumer head.net. Meetup.com today I got an e-mail. Meet up charged my credit card for another six months of membership. Here’s the thing about me up. They’ve got a pretty smart thing going: they host a site that allows you to get a…

So here’s today — Monday — chapter in the Customer Service Chronicles. Pretty quiet day today. Mostly because I never left the house, hardly checked e-mail, and didn’t open my wallet or call anyone. Still, I had a Advanta bank call me incessantly this morning because my payment was a few days late. This is…

So this is the next entry in the customer service chronicles for today: Among the verge of sending my third hand back to Calphalon. This is one of probably have for about 15 years. It’s a grill pan, it just hasn’t weathered the washing and grilling so well. Albeit, have been used in a long…

SIRIUS XM RADIO Last November, our satellite radio subscription for our car was over. We had taken advantage of a Sirius XM special offer of 6 months for $60. When it ended in November and we realized that we didn’t need satellite radio in our car to enjoy driving, we decided not to renew at…

I like Hertz rental car. I’ve received great service from both them and Avis. I try to stick to these 2 companies whenever I rent a car. I found her to be a good deal when I was ready to reserve a car for a recent trip to Florida. They have all my driving and…

What Is a Log Me in How Much She? If any little application that allows you to establish a VPN (Virtual Private Network) so that you can talk to another computer of yours, in another location, through the Internet. This is useful for certain software applications where you want to access a home computer from…