As an avid skier, I consider Marmot to be a premier brand of sports gear. Which is why I was glad to find, a couple years ago, a pair of their ski gloves on sale at a price I could afford. I bought them. Like them. Due to their strange color (white) I didn’t wear…

This is why I won’t give two flying fucks if certain businesses go belly up because of this crisis: Just before The Shutdown I got my new iPhone at the local Verizon store here. With it (on the salesguy’s recommendation, of course) I bought a case and a decent glassine screen protector. Don’t know how…

Contractor from a bathroom reglazing/retiling company comes and gives an estimate on shower and tub reglaze a few weeks ago. Quote: $1350.  I verify with his office that they’ll honor a 10% off coupon I had. “Yes.” Parameters of the estimate: 1) Remove bathfitter shell off wall and tub, 2) dispose of shell, and 3)…

KIA INSPECTION – Had an appointment to bring the Kia for its state inspection. I could have done it anywhere but decided to drive 15 min across the river to my Kia dealer. When I got there I decided I wanted them to look at a thumb tack stuck in one of my tires and…

So I have this overdraft line of credit that I opened with chase a long time ago. It was one of those things that when I opened my checking account, the rep very sneakily suggested that I open an overdraft accounts of that I don’t get decked with overdraft fees. This was probably more than…

Hi Edgar –  As usual, great work on Consumer World. Came across an interesting experience with a computer store with a very misleading warranty plan. I was wondering if you’ve encountered similar from other people. If you’ve never heard of them, Micro Center is a value-oriented computer/tech warehouse chain, about 25 stores nationwide, plus online…

By Tony Pucca, Self Consumer Advocate of the World. We have about ex-number of hours in our lives. I think the exact number for someone that lives to the age of 75 is about (place exact number here.) For the past two years, I’ve realized that I spent many of those hours per week on…

As with all good stories, this customer service Day has some heroes and some villains. It’s very possible that at some point both are from the same exact organization.   Sunday, July 11- My car battery dies. This is very curious, considering that I had a new battery and alternator installed a year ago. My…

WHY MEN ON DATING APPS JUST WANT SEX. The definitive explanation on why they go from “Hey” to dick pic in 60 seconds. Welcome to Dating App Disappointment. You wanted:  The apple-picking, the cooking of romantic dinners together, movie nights filled with cuddling. Weekend antiquing, maybe. Or perhaps the occasional hug to tell you everything…